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LMC Building & Construction Ltd (“LMC Building”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and share personal information through lmcbuilding.nz and when you contact us. We follow the Privacy Act 2020 and its Information Privacy Principles.
We only collect what we need to answer your enquiry, quote for and carry out your build, and run our business. We do not sell your personal information.
What we collect
Information you give us. When you use our enquiry form, phone or email us, we collect:
- your name, email address and phone number
- the type of project and any details you tell us about it, such as the site address, plans, budget or timing
- anything else you choose to include in your message
Information about other people. If you give us details about someone else, such as a partner, architect or co-owner, please let them know you’ve shared their details and point them to this policy. Where we collect personal information about someone from a third party, we’ll take reasonable steps to let that person know, as required by Information Privacy Principle 3A.
Information collected automatically. When you visit our website, we collect limited technical information, such as your browser and device type, pages visited, how you arrived at the site, and your approximate location based on your IP address. We use this in summary form to understand how the site is used. See Cookies and analytics below.
You don’t have to give us any personal information. But if you don’t, we may not be able to reply to your enquiry or provide a quote.
How we use and share it
We use your information to:
- reply to your enquiry and talk with you about your project
- prepare quotes, contracts and invoices, and manage your build
- meet our legal obligations, including building consent, Licensed Building Practitioner and Halo Residential Guarantee requirements
- improve our website
We only share your information when it’s needed for these purposes, with:
- subcontractors, suppliers, designers and engineers working on your project
- Kaikōura District Council and other authorities for consents and inspections
- the Halo guarantee provider, if you take up the Halo Residential Guarantee
- our accountant, insurers and professional advisers
- the service providers who run our website, email and client portal, listed below
- anyone else where the law requires or allows it
Overseas providers. Some of our providers store or process information outside New Zealand, mainly in Australia and the United States. These include Google (website analytics) and Meta (our Instagram feed). We use them as service providers to store or process information on our behalf, and we take reasonable steps to make sure they protect it in a way that is comparable to the Privacy Act.
Cookies and analytics
Our website uses cookies, which are small files stored in your browser.
- Essential cookies keep the site and our enquiry form working, and help pages load quickly.
- Google Analytics cookies show us, in summary form, how many people visit and which pages they view. We don’t use this to identify you. See how Google uses data.
You can block or delete cookies in your browser settings. The site will still work, but some features may not.
Instagram feed. Our homepage shows recent posts from our Instagram account. The images load from Instagram’s servers, so Meta may receive technical information such as your IP address. See Meta’s Privacy Policy.
Other websites. Our site links to Facebook, Instagram, Archipro and the RAVE client portal. These sites have their own privacy policies, and we are not responsible for how they handle your information. If you’re an LMC client using RAVE, your project information in RAVE is also covered by RAVE’s own terms.
Storage and security
Enquiry form submissions are stored on our website, which is hosted by [Website host], and sent to our email. Website backups are stored securely off-site. Project records are kept in our business systems and the RAVE client portal.
We protect your information with password-protected accounts, limited access and a secure (HTTPS) website connection. We keep personal information only for as long as we need it, including any period the law requires for building and tax records. After that, we securely delete or destroy it.
If a privacy breach causes, or is likely to cause, serious harm, we will notify the Office of the Privacy Commissioner and the people affected as soon as practicable.
Your rights and contacting us
You can ask to see the personal information we hold about you, and ask us to correct it if it’s wrong. We’ll respond within 20 working days. We may need to confirm your identity first. There’s no charge.
To make a request, ask a question or raise a concern, contact our privacy officer:
Luke Chambers, Director LMC Building & Construction Ltd, Kaikōura Phone: 021 96 85 96 Email: info@lmcbuilding.nz
If you’re not happy with how we handle your concern, you can complain to the Office of the Privacy Commissioner (0800 803 909).
Changes to this policy. We may update this policy from time to time. The latest version will always be on this page.
Last updated: September 2026
